Are you a hands-on IT leader ready to take charge of global operations? Do you thrive in dynamic, fast-paced environments, and enjoy rolling up your sleeves to drive real impact?
We are looking for a Global Lead IT Ops and Infrastructure for our client, a global innovator in premium space design, engineering, and manufacturing. This role is for a proactive leader who will take full ownership of global IT operations and infrastructure, leading from the front to solve problems and drive performance. If you're the kind of person who tackles challenges head-on and embraces hands-on leadership, this is the role for you.
About the Company
Our client, established in 1989, is a leader in creating premium spaces with a focus on quality, creativity, and sustainability. With over 750 employees across 7 countries, they design and manufacture some of the best spaces in the world. The company fosters an entrepreneurial and collaborative culture, emphasizing agility, transformational technologies, and ESG commitments. They’re seeking leaders who don't just manage but actively contribute to shaping the future of the company.
Role Overview
As the Global Lead IT Ops and Infrastructure, you’ll be responsible for the company’s global IT operations and infrastructure strategy. You’ll manage a diverse international team, ensuring seamless IT performance across multiple regions, and will be deeply involved in day-to-day operations. This role requires a strong technical leader who can jump into challenges, solve problems on the spot, and ensure systems are running smoothly and securely.
Key Responsibilities
- Hands-On Global IT Team Leadership: Build and lead a global IT team focused on ERP, manufacturing, and engineering systems. You’ll be directly involved in team operations, working closely with your team to address both strategic and immediate technical challenges.
- Infrastructure and Cloud Execution: Develop and implement robust cloud and network infrastructure to meet global scale demands. Expect to be hands-on with infrastructure deployments, troubleshooting, and optimizations.
- IT Security & Compliance: Oversee IT security measures, ensuring compliance with ISO 27001, and lead efforts in disaster recovery and business continuity. You’ll directly manage and mitigate risks as they arise.
- Operational IT Support: Lead IT operations across multiple global regions, ensuring quick resolution of issues and efficient hardware/software procurement. This is a hands-on role where you’ll be in the trenches, solving operational issues alongside your team.
- Vendor & Partner Management: Work closely with external vendors and partners to enhance operational efficiency and innovation. You'll negotiate and directly oversee vendor performance to ensure alignment with business goals.
- Change Management & System Upgrades: Oversee system changes using change management methodologies, with a focus on minimizing disruptions. Your leadership will be instrumental in managing critical transitions smoothly and efficiently.
Ideal Candidate Profile
We are looking for a hands-on, proactive leader with deep technical expertise and a strong track record of managing global IT operations in a fast-paced environment. The ideal candidate will have significant experience leading global IT teams, building resilient infrastructures, and solving complex problems in real time.
- Education: Bachelor's degree or higher in Computer Science, Business Administration, or related fields.
- Experience: Minimum of 7 years in a senior IT role, preferably within the manufacturing sector. You should be comfortable managing both strategic IT initiatives and day-to-day operations.
- Technical Expertise: Deep experience with Microsoft technologies (Azure, Active Directory, SharePoint), ERP systems, and IT security. You should also be well-versed in managing cloud infrastructures and leading security compliance efforts (ISO 27001).
- Certifications: CompTIA, CITM, CISSP, or equivalent certifications preferred.
- Skills: Strong leadership skills, with a hands-on approach to solving technical challenges. You’ll be expected to directly contribute to operational fixes and infrastructure upgrades.
- Communication: Ability to translate complex technical information for non-technical stakeholders, and work collaboratively with senior leadership and cross-functional teams.
- Flexibility: Willingness to travel and work outside of typical hours when necessary to support global operations.
Compensation & Benefits:
Details such as salary, benefits, and growth opportunities are available upon request. Our client offers competitive compensation with room for professional development and team expansion across regions.
Why Join?
This role offers a unique opportunity to lead a global IT function in a hands-on, proactive manner. You’ll be given the autonomy to directly impact the company’s IT infrastructure and operations, working alongside a talented international team. If you’re someone who thrives in high-energy environments and isn’t afraid to get involved in the details, this is the perfect role for you.
Ready to make your mark and lead from the front? Apply today to take on a challenging, rewarding role where you can drive real, tangible results.
